How It Works:
Go to the Waterlily sign-in page
You can find it at app.waterlily.com
Enter your email address
Use the email associated with your Waterlily advisor account.
Opening your email inbox for your verification link
Waterlily will send a verification link to your email address.
Open that email and click the sign-in link.
If you do not receive the link right away, you can request a new one, but this option becomes available only after one minute.
Note: If you do not see the verification link right away, check your spam or junk folder as well.
You have successfully signed in!
After clicking the verification link, you will be signed in.
You can close the original tab that was opened for the verification link request.
If you do not see the verification email right away, check your spam or junk folder as well.
Common Questions:
Q: What if I don’t get the code if I logged in via phone number?
A: Double-check that you entered your phone number correctly, then wait for a minute or two for the one-time-passcode. Still no luck? Try using your registered email address or Click “Resend Code” or reach out to us via chat.
Q: Can I still use my old password?
A: No, this new flow replaces password-based sign-in entirely.
Q: Do I need to do this every time I log in?
A: Yes, for now, the secure code or verification link ensures every login is verified. We’re exploring session options for trusted devices in the future.
Q: Will this impact my clients?
A: Yes, when you share results with your clients they will follow a similar sign in flow but only for the email login flow, your clients will not need the phone number login flow.
Still Need Help?
If you’re running into any issues, start a live chat or email us at hello@joinwaterlily.com, we’re here to help!